Common questions
Are your services guaranteed?
We are not satisfied until you're happy so we offer a 100% satisfaction guarantee. If something was missed please notify us within 24 hours and we will back at our expense to correct the issue.
Do you bring cleaning supplies and equipment ?
Yes, we arrive with all the cleaning supplies and equipment you need to make your home shine. We even have freshly laundered microfiber and soft cotton towels. If you prefer, we can use your own cleaning equipment or any special cleaning supplies, just let us know. We would be happy to do so.
How often will you clean home?
Customized house cleaning services are available weekly, biweekly, monthly services.
Why should I trust Properly Pro Cleaning services?
We are proud to offer professional quality home cleaning services. Our staff and each member are checked and trained at every step of our detailed cleaning plans. We also back all our work with a 24-hour guarantee. These are just some of the many reasons customers trust Properly Pro Cleaning.
Will we have to be home for each visit?
No, because we work: 7:30am-5:30pm Monday to Saturday, most of our customers aren't home when we arrive. In this case, a spare key or garage code is provided. However, if it makes you feel more comfortable, we invite you to stay and see what we do.
What do you not clean?
Our professional house cleaning services are designed to keep your home clean. To ensure we provide your home with the highest quality of care we don’t clean:
• Inside of fireplace
• Do laundry
•Toys
•Wash dishes
• Cleaning outside windows
• Lifting heavy items